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Testimonials
What our members say
Two weeks before becoming a
John, Houston, TXValetMD member, I paid $1,000 out of pocket for a Cardiac CT w/ contrast. When I became aValetMD member, I realized that had I been a member I could have had the same procedure at the same facility for $250. That savings alone would have paid for the next 6+ years of membership!
On my first
Katherine, Austin, TXValetMD visit, I was told my most likely diagnosis was something new. Five months later, a rheumatologist confirmed it.
How It Works
From symptoms to answers in 30 minutes
Step 1
Tell us what's going on
Describe your symptoms, share concerns, or ask a health question in your own words. No forms, no phone trees — just a conversation.
Step 2
Our Medical AI prepares your case
Your symptoms and history are carefully evaluated against current clinical guidelines and organized into a clear, complete summary, so your physician has the full picture before reviewing your case.
Step 3
A doctor makes the call
A
ValetMD physician reviews your file and responds with a diagnosis and treatment plan, usually within 30 minutes during physician hours (, every day). Prescriptions, lab orders, and referrals included.
What We Cover
Whatever you're going through, we're here
From symptoms to treatment, healthcare across the whole spectrum.
I want to stay healthy and keep things on track
Something's wrong and I need help now
I need a deeper answer or a second opinion
See It In Action
What a visit actually looks like
Based on real encounter data: a member with recurring stomach pain, from first message to treatment plan.
- 1
Minute 0
Describe what's going on
Open
ValetMD and describe your symptoms in plain language. No forms, no phone trees, no hold music.Hey, welcome — you're in the right place at
ValetMD . What's going on?I've been having recurring stomach pain and vomiting for about 2 weeks. It's worse after eating and sometimes wakes me up at night.
- 2
Minutes 1–7
We build your clinical picture
ValetMD responds in under a minute per turn, following clinical reasoning — gathering your history, medications, and risk factors across multiple rounds.I need to understand this better. Can you describe the pain — is it burning, cramping, or sharp? Point to where it's worst.
Burning pain, mostly in my upper stomach. It gets worse after eating and sometimes wakes me up at night.
Any blood in your vomit or stool? Are you taking NSAIDs, aspirin, or any other medications?
No blood. I take ibuprofen for back pain a few times a week.
- 3
Minutes 8–18
Deep clinical intake
A real conversation, not a form — as thorough as it needs to be. Diet, stress, family history, alarm symptoms — building the kind of thorough history that gets rushed in a 5-minute office visit.
A few more questions to narrow this down. Any family history of stomach ulcers or GI cancers? How much alcohol do you drink per week?
My dad had an ulcer in his 40s. I drink maybe 4-5 beers on weekends.
Given what you've shared, I have enough to provide an initial assessment. Let me pull this together.
- 4
Minute 19
Your initial assessment
Based on your history, an initial clinical assessment is prepared and sent to your physician for review. Your doctor evaluates the findings, makes any revisions, and signs off before anything is shared with you.
Initial AssessmentGERD / Peptic diseaseNSAID gastropathyFunctional dyspepsiaH. pylori infectionThe burning epigastric pain, NSAID use, family history, and nocturnal symptoms point toward peptic disease. I'd recommend connecting with a physician to discuss testing and treatment.
- 5
Minute 21
Treatment plan, prescriptions, and labs ordered
Your doctor completes your visit with a treatment plan, sends prescriptions to your pharmacy, and orders labs—all with affordable cash-pay pricing.
Prescription SentOmeprazole 40mgTake once daily, 30 minutes before breakfastReady for pickupI've also ordered an H. pylori breath test — you'll get an email with scheduling. Stop the ibuprofen and switch to acetaminophen. Let's follow up in 2 weeks.
- 6
Day 14
Follow up if you need to
Results come back to your chat. If they call for a step your plan already set out, that's the same visit. A new problem is a new visit.
Your H. pylori test came back positive. The omeprazole is helping, but we need to add a 2-week course of antibiotics to clear the infection. How's the stomach pain?
Pain is about 70% better. Still some discomfort at night but the vomiting stopped completely.
Good progress. I'm sending the antibiotic prescription now. After the 2-week course, the combination should resolve this fully. We'll retest in 4 weeks to confirm clearance.
⏱ Based on a real member's visit
Membership
Everything you need, one simple plan
Medical Guidance,
Answers to your health questions when you need them, every day. Unlimited and included with your membership.
Physician Visits
Prescription Management
Refills, new prescriptions
Refills, new prescriptions, and medication questions — all handled in-chat by your doctor.
Labs & Diagnostics
Member-rate pricing
Order labs, imaging, and procedural testing through our partner network at transparent, member-rate pricing.
Care Navigation
Specialist referrals, second opinions
Specialist referrals, second opinions, and guidance on what to do next — we help you find the right path.
Affordable Care — No Insurance NeededNo insurance needed
No copays, no deductibles
One transparent membership. No copays, no deductibles, no surprise bills. Quality healthcare that doesn’t require navigating the insurance system.
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Your Care Team
Physician-founded and physician-led
Doctors who wait on you, not the other way around.
Chris Gallagher, MD
Founder and CEO
Dr. Gallagher trained in cardiology and electrophysiology at UT Southwestern before founding Access TeleCare, which became the nation’s largest acute telemedicine provider — 768 physicians across all 50 states, recognized by Modern Healthcare as “Best in Telehealth.” He built
Jason Hallock, MD
Chief Medical Officer
Dr. Hallock is an emergency medicine physician who has spent his career making sure patients in crisis reach the right care fast. He led clinical care as Chief Medical Officer of Access TeleCare, the nation’s largest acute telemedicine practice, through its growth into ten clinical specialties — and he still works shifts in the emergency room.
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Average price and time for one visit, for everyday problems.
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